Stefano Michelagnoli assumed the role of Global Head of Client Operations in June 2020. In this role, Mr. Michelagnoli focuses on improving client centricity in operations, enhancing internal process and service delivery, developing client infrastructure, and owning service delivery by relevant vendor/service providers. Mr. Michelagnoli is also the Head of Product for HSBC Global Asset Management (USA) Inc and President of the US HSBC Funds. He assumed these responsibilities in August 2015, having previously held the role of Regional Product Head for the Americas from late 2010. Prior to working within the product function, Mr. Michelagnoli served as Regional Chief Financial Officer for HSBC Global Asset Management, North America from June 2008 to October 2010. Mr. Michelagnoli joined HSBC in August 2001 and has held various senior level business positions during his tenure, including five years as the Global Financial Controller for the HSBC Global Asset Management (UK) Inc. Prior to joining HSBC, he worked for Morley Fund Management (nka Aviva) where he was responsible for the creation of a single reporting function for the investment business following the merger of Norwich Union, Commercial Union and General Accident. He also spent 11 years at NatWest Bank where he was involved with the launch of their Life Insurance business as well as holding several sales, marketing, and finance roles.